Policies | Care Instructions
Shipping Policy
We pack and ship orders Monday to Friday (excluding holidays). Please allow 3 business days for processing all online orders. We cannot ship to PO Box or APO addresses. FREE Shipping (5-7 DAY Business Days) on ALL US Orders over $50.
Mantra offers free UPS Ground Shipping for all orders over $ 50 in the Continental USA (does not include Alaska or Hawaii). For customers shipping to Alaska or Hawaii, orders will ship via DHL Worldwide for $40 and takes 5-7 business days for arrival.
General Shipping Policies
In the event of merchandise damage or loss during transit, it is your responsibility to file a claim with the carrier. The same policy applies to stolen packages after they have been delivered to your destination.
If you refuse any shipments from Mantra, you are responsible for the original shipping charges, any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your refund.
Online Return Policy
If you would like to return or exchange at any time, please contact hello@bemantra.com or DM us on IG @mantralosangeles for instructions. Returns shipping labels are a flat rate of $10. If you need to return an item purchased online, please note that all items must be returned in the condition that they were received – NOT WORN, ALTERED OR WASHED, and with ALL TAGS ATTACHED.
If these conditions above are met, and the item is in perfect re-sellable condition, you can return regular priced merchandise within 14 days from date of delivery for a full refund or exchange. There are no exceptions from this policy. If you had started the returns/refund process by clicking the above link within 14 days, but fail to ship your return package within the time frame, your package will be returned to you.
Garment Care Instructions